Last updated: 1 July 2026
UniLens is operated by Blairgowrie HE Limited, registered in England and Wales (company number 17140253), registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.
This policy explains what personal data we collect, why we collect it, and what we do with it. We keep it short because we collect very little.
| Data | When | Why |
|---|---|---|
| Email address | Account signup | Login, account management, service emails |
| Name | Account signup | Personalisation, support |
| Payment details | Subscription purchase | Processed by Stripe. We never see or store your card number. |
| Page views | Browsing the site | Netlify server-side analytics. No cookies, no tracking scripts, no personal identifiers. |
That is the complete list of what we collect about you as a visitor or account holder. Separately, agencies can enable an advisor activity log, described in section 8. We do not collect phone numbers, addresses, browsing history, device fingerprints, or location data.
| Service | Purpose | Their privacy policy |
|---|---|---|
| Memberstack | Authentication and account management | memberstack.com/privacy |
| Stripe | Payment processing | stripe.com/privacy |
| Netlify | Hosting and server-side analytics | netlify.com/privacy |
| Turso | Advisor activity log storage (EEA, Dublin) | turso.tech/privacy-policy |
| HubSpot | Customer communication | legal.hubspot.com/privacy-policy |
While your account is active, we keep your email and name. If you cancel and ask us to delete your account, we remove your personal data within 30 days. Stripe retains payment records as required by financial regulations.
Under UK GDPR, you have the right to:
To exercise any of these rights, email hello@unilens.co.uk. We will respond within 30 days.
UniLens uses only essential cookies required for authentication (Memberstack session). We do not use advertising cookies, analytics cookies, or social media cookies. No cookie banner is needed because we only use strictly necessary cookies.
When an agency enables it, UniLens keeps an activity log of the briefs its advisors generate. This supports quality assurance and accreditation, for example with ICEF. The log records what the advisor did, not who the student was: the market, subject and options considered, the priorities weighed, and the advisor's own reference. Student names, the person a brief was prepared for, and any notes are never written to the log. A server-side allow-list removes them before anything is stored, so they cannot reach it.
The activity log is held in a dedicated database with a single primary in Dublin, Ireland, inside the EEA. As a UK data controller, our transfers to the EEA are permitted without additional safeguards under UK GDPR. Each entry is append-only and immutable once written, which keeps the log tamper-evident. An agency's entries are erased on request or when the agency leaves.
Memberstack, Stripe, Netlify and HubSpot are US-based services. As a UK controller, our transfers to the US rely on the UK Extension to the EU-US Data Privacy Framework, known as the UK-US data bridge, where the provider is certified, and on standard contractual clauses otherwise, together with each provider's data processing agreement. The advisor activity log described in section 8 is held in the EEA and is not transferred to the US.
UniLens is a professional tool for education advisors. It is not intended for use by anyone under 18.
If we change this policy, we will update the date at the top. For significant changes, we will email account holders.
Data controller: Blairgowrie HE Limited
Email: hello@unilens.co.uk
Address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ
If you are not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.