Privacy Policy

Last updated: 31 May 2026

UniLens is operated by Blairgowrie HE Limited, registered in England and Wales (company number 17140253), registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.

This policy explains what personal data we collect, why we collect it, and what we do with it. We keep it short because we collect very little.

1. What we collect

Data	When	Why
Email address	Account signup	Login, account management, service emails
Name	Account signup	Personalisation, support
Payment details	Subscription purchase	Processed by Stripe. We never see or store your card number.
Page views	Browsing the site	Netlify server-side analytics. No cookies, no tracking scripts, no personal identifiers.

That is the complete list. We do not collect phone numbers, addresses, browsing history, device fingerprints, or location data.

2. What we do not do

• We do not sell your data to anyone.
• We do not share your data with advertisers.
• We do not use tracking cookies or third-party analytics scripts.
• We do not profile you or build behavioural models.
• We do not send marketing emails unless you have opted in.

3. Who processes your data

Service	Purpose	Their privacy policy
Memberstack	Authentication and account management	memberstack.com/privacy
Stripe	Payment processing	stripe.com/privacy
Netlify	Hosting and server-side analytics	netlify.com/privacy
HubSpot	Customer communication	legal.hubspot.com/privacy-policy

4. Lawful basis (UK GDPR)

• Contract: We process your email and name to provide the service you signed up for.
• Legitimate interest: We use Netlify server-side analytics to understand how the platform is used. This data is aggregated and contains no personal identifiers.
• Consent: If you opt in to marketing emails, we rely on your consent. You can unsubscribe at any time.

5. How long we keep your data

While your account is active, we keep your email and name. If you cancel and ask us to delete your account, we remove your personal data within 30 days. Stripe retains payment records as required by financial regulations.

6. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate data.
• Delete your data (close your account).
• Object to processing based on legitimate interest.
• Export your data in a portable format.

To exercise any of these rights, email hello@unilens.co.uk. We will respond within 30 days.

7. Cookies

UniLens uses only essential cookies required for authentication (Memberstack session). We do not use advertising cookies, analytics cookies, or social media cookies. No cookie banner is needed because we only use strictly necessary cookies.

8. International transfers

Memberstack, Stripe, and Netlify are US-based services. Data transfers to the US are covered by their respective data processing agreements and standard contractual clauses.

9. Children

UniLens is a professional tool for education advisors. It is not intended for use by anyone under 18.

10. Changes to this policy

If we change this policy, we will update the date at the top. For significant changes, we will email account holders.

11. Contact

Data controller: Blairgowrie HE Limited
Email: hello@unilens.co.uk
Address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ

If you are not satisfied with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.